Upgrade your client experience with a plug-and-play onboarding system that makes you look polished, professional, and intentional. Customize in Canva, send to new guests, and eliminate the back-and-forth instantly.
You already have your onboarding kit — now make it automatic.
The Dream Guest Email Setup teaches you how to send your new guest welcome materials through branded Flodesk emails and set up a simple automation that saves time, reduces back-and-forth messages, and makes your client experience look & feel polished and professional from the very first touchpoint.
Most stylists stop at “what to send.”
Premium stylists master how it’s delivered.
Upgrade your client experience with a plug-and-play onboarding system that makes you look polished, professional, and intentional. Customize in Canva, send to new guests, and eliminate the back-and-forth instantly.
You already have your onboarding kit — now make it automatic.
The Dream Guest Email Setup teaches you how to send your new guest welcome materials through branded Flodesk emails and set up a simple automation that saves time, reduces back-and-forth messages, and makes your client experience look & feel polished and professional from the very first touchpoint.
Most stylists stop at “what to send.”
Premium stylists master how it’s delivered.
TERMS & CONDITIONS
Last Updated: (1-21-26)
These Terms & Conditions (“Terms”) govern all purchases, access, and use of digital products, educational materials, templates, downloads, and services (collectively, the “Products”) offered by Leah Nakata Hair (“Company,” “we,” “us,” or “our”).
By purchasing, accessing, or using any Product, you agree to be legally bound by these Terms. If you do not agree, do not purchase or use our Products.
1. Digital Product Acknowledgment
All Products are digital, intellectual property–based goods delivered electronically via email or digital access.
Once access is granted or delivery is initiated, the Product is considered delivered and consumed.
2. Intellectual Property Ownership
All Products, including but not limited to:
Educational content
Written materials
Templates
Frameworks
Systems
Workflows
Language, structure, and presentation
are the exclusive intellectual property of Leah Nakata Hair and are protected by U.S. copyright, trademark, and intellectual property laws.
No ownership rights are transferred by purchase.
3. License Grant (Single-User Only)
Your purchase grants you a limited, non-exclusive, non-transferable, revocable license for personal business use only.
You may NOT, under any circumstances:
Share, forward, sell, sublicense, or distribute the Product
Upload Products to shared drives, folders, or databases
Provide access to assistants, employees, contractors, or peers
Teach, train, or coach others using our materials
Reproduce, copy, adapt, or repackage Products for resale
Create competing or derivative educational products
Claim the content as your own intellectual property
Unauthorized use constitutes copyright infringement and theft and may result in immediate access termination and legal action.
4. No Resale, No Teaching Rights
Purchase does not include:
Resale rights
White-label rights
Teaching or certification rights
Group, team, or salon-wide use
Any expanded licensing must be granted explicitly in writing.
5. Payments, Refunds & Final Sale Policy
Due to the nature of digital Products, ALL SALES ARE FINAL.
No refunds, exchanges, or credits will be issued for any reason, including but not limited to:
Change of mind
Lack of use or time
Failure to download or open files
Misunderstanding of content
Business outcomes or expectations
By completing purchase, you explicitly waive any right to a refund.
6. Chargebacks & Payment Disputes
Chargebacks and payment disputes are strictly prohibited as a substitute for refunds.
We maintain detailed transaction records, delivery confirmations, access logs, and correspondence.
Any fraudulent or bad-faith chargeback may result in:
Immediate termination of access
Submission of evidence to Stripe
Recovery of the full purchase amount
Additional recovery of fees, penalties, and damages
Permanent ban from future purchases
7. Delivery & Access
Products are delivered via email (Flodesk) or digital download.
You are responsible for ensuring:
Accurate email address at checkout
Access to a compatible device
Reliable internet connection
We are not responsible for delivery issues caused by user error, spam filters, or technical limitations outside our control.
8. Educational Disclaimer
Products are provided for educational and informational purposes only.
We do not guarantee:
Income
Client acquisition
Business growth
Skill mastery
Specific results
Results depend entirely on individual implementation, experience, and market conditions.
9. No Professional Advice
Products do not constitute legal, financial, tax, medical, or regulatory advice.
You are responsible for compliance with local laws, licensing requirements, and professional standards.
10. International Purchases
Products may be purchased internationally.
By purchasing from outside the United States, you agree that:
These Terms are governed exclusively by California law
Any disputes must be resolved in California, USA
Your local consumer protection, refund, or digital goods laws do not apply
You are responsible for any local taxes or reporting obligations
11. Limitation of Liability
To the maximum extent permitted by law, Company shall not be liable for:
Loss of income or profits
Business interruption
Client disputes
Reputational harm
Indirect, incidental, or consequential damages
Total liability, if any, shall not exceed the amount paid for the Product.
12. Indemnification
You agree to indemnify and hold harmless Leah Nakata Hair from any claims, losses, damages, or legal actions arising from:
Your use or misuse of Products
Your business practices
Your violation of these Terms
13. Termination of Access
We reserve the right to revoke access without refund if you violate these Terms or engage in misuse, infringement, or bad-faith behavior.
14. Modifications
We may update or modify these Terms at any time. Continued use of Products constitutes acceptance of the revised Terms.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.
All disputes shall be resolved exclusively in California courts.
16. Contact Information
Leah Nakata Hair
Email: [email protected]